Multi-Tenant Contact Center

Q-Suite is a robust, feature-rich and scalable multi-tenant contact center software suite for Asterisk, the dominant hybrid IP PBX. multi-tenant asterisk based contact centerIt provides an opportunity for service providers to setup cost effective multi-tenant call center suite in the Cloud hosted from any reliable co-location service data center, by provisioning infrastructure like hardware and bandwidth. The combination of Asterisk PBX with Q-Suite ACD delivers a powerful platform and competetive advantage at considerable cost savings.

This multi-tenant contact center software allows you to create separate partitions for your tenants. The Admin Portal will allow the System Administrator to setup tenants by assigning resources like trunks and enable the tenants to self manage the contact center operations. The multi-tenant system has different roles with different permission levels to view, manage and operate the contact center. Salient features include,
  • Setup as many separate tenants with trunk control
  • Setup and organize trunks per tenants
  • Roles and privileges to control access to screens and reports
  • Scale to multiple Asterisk servers upon growth
  • Brand and Customize the look and feel